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Delivery

I have mailed the tickets but I do not have a tracking number

If you mailed with the correct delivery method, you should have been provided with a tracking number on your purchase receipt. If you do not have a tracking...

I cannot mail the tickets as I have not yet received them from the original ticket retailer

Strictly speaking, we ask that sellers do not list tickets that they don’t yet have in their possession. However, if your buyer is happy to wait until you h...

The tickets have been returned to me (the sender)

If the tickets have been returned to you as the sender, please contact your buyer via email or their phone to let them know ASAP. If you hear back from them ...

UPS have lost the tickets

If the tickets that you have sent have been lost in the mail, you (as the sender) will need to make a claim with UPS and pass any compensation onto your buye...

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