Cancellation
I purchased the tickets by mistake
Our terms and conditions state that buyers have no right to cancel a transaction or change their mind once they have committed to purchasing any tickets lis...
I no longer want/need the tickets that I have purchased
Our terms and conditions state that buyers have no right to cancel a transaction or change their mind once they have committed to purchasing any tickets lis...
My seller does not have the tickets in their possession
Strictly speaking we ask that sellers do not list tickets that they have not yet received from the original ticket retailer.* If you are happy to wait until...
My seller has emailed me the tickets but they listed them as paper tickets. I want a refund.
If the tickets are not as described in the listing (e-tickets rather than paper tickets), you are eligible for a full refund. Please contact your seller and...
The event that I have bought tickets for has been cancelled
If the event you have purchased tickets for is cancelled or postponed, you should notify the seller in order to receive either a refund of the amount you pa...