Delivery
The tracking number provided by my seller is incorrect
Please contact your seller directly to see whether they have made a mistake and can provide you with a valid tracking number. If they do not respond, please...
My seller has not mailed the tickets yet
If it has been over one business day since you purchased the tickets and the seller has not mailed them yet, please contact them directly to see when they a...
My seller never mailed the tickets
If you did not receive the tickets as your seller never mailed them to you, please raise an issue against this purchase in your PayPal account ASAP. They ar...
My tickets are lost in the mail
If the tickets are lost in the mail, your seller (the sender) will need to make a compensation claim with UPS and pass the compensation onto you via PayPal....
My delivery address is incorrect
If you entered your delivery address incorrectly and the seller has not yet mailed the tickets, please contact them directly and provide them with the corre...
I will not be at home when UPS attempt delivery of my tickets
If you are not home when UPS attempts the first delivery of the tickets UPS InfoNotice® lets you know they tried but were unable to deliver your package. U...
My seller has mailed the tickets with the incorrect delivery method
If your seller has mailed the tickets with a delivery method other than UPS 2nd Day Air and UPS Ground, please contact your seller directly and ask them to i...
My seller emailed me the tickets rather than mailing them
If you are happy to keep and use the e-tickets, please contact your buyer directly and ask them to issue you with a refund of the delivery costs via PayPal....